Privacy Policy

777 HVAC ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you use our website or request service, how we use it, and the choices you have. Last updated: October 2026.

Information we collect

We collect only what we need to respond to you and provide our services, which may include:

• Contact details you provide — such as your name, phone number, email address, and service address.
• Service details you share about your home's heating, cooling, or air-quality needs.
• Technical information your browser sends with every page request, such as your IP address and browser type. Our host, Vercel, processes it to deliver pages and keep the site secure.

How we use your information

• To respond to your requests and schedule and perform service.
• To communicate with you about appointments, quotes, and follow-up.
• To improve our services and keep our website working properly.
• To meet legal, tax, and record-keeping obligations.

How we share information

We do not sell your personal information. We share it only as needed to run our business, or where required by law. The providers involved today are:

• Vercel hosts this website and delivers its pages.
• FormSubmit takes what you type into our request forms and emails it to us. Your name, phone number, chosen service and any note you add pass through their service on the way to our inbox. With them go the page where you started the request, the first page you opened on this site, the page before the form, the website that sent you (for example google.com) and any campaign tags in the link you followed (utm_source, utm_medium, utm_campaign), so we can tell which pages and listings bring requests. Nothing else about your visit is sent.
• Google holds the reviews we link to. We do not send them anything about you.

Each is expected to protect your information and use it only to provide that service to us.

Cookies and analytics

This website sets no cookies and carries no advertising or cross-site tracking. We measure how the site is used with two tools built into our host. Vercel Web Analytics records page views: the page’s path (the rest of the address, such as anything after a “?” or “#”, is removed in your browser before anything is sent), the website you came from, your approximate location (country, region and city), and your browser, operating system and type of device. It tells visitors apart with a code made from the request, which it discards after 24 hours, and shows us only totals. Vercel Speed Insights records how quickly pages load, also with the page’s path only. A tap on a phone, text or email link, and a request sent or not sent, are counted the same way, as a page view of an address such as /lead/call/home that names the page and the type of job, never what you typed. If we ever add Google Analytics or a scheduling widget, this section will say so first.

Your browser’s session storage keeps a few values while this tab is open: the first page you opened, the website that sent you, the page before this one, any campaign tags in the link you followed, the page where you started a request, and whether the opening animation has played. They stay in your browser and leave it only inside a request you choose to send. Closing the tab deletes them.

Data retention and security

We keep your information only as long as needed for the purposes above or as required by law. The site is served over HTTPS, form submissions are encrypted in transit, and the site carries a content security policy that blocks scripts from anywhere but this domain. We take reasonable measures to protect what you send us, but no method of transmission or storage is perfectly secure.

Your choices

You may ask us to access, update, or delete the personal information we hold about you, subject to legal requirements. To make a request, or to opt out of non-essential communications, contact us using the details below.

Children's privacy

Our services are intended for homeowners and are not directed to children. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. Material changes will be posted on this page with a new "last updated" date.

Contact us

Questions about this policy? Reach us at (360) 903-3590 or 777hvac@gmail.com. Serving Vancouver, WA.